richyph Privacy Policy

01 About This Policy

This Privacy Policy applies to all personal data collected by richyph through the website richyph.vu and the richyph mobile application. It governs how data is collected, stored, processed, and protected in connection with player accounts and the use of gaming services offered on the platform.

By registering an account on richyph, you acknowledge that you have read and understood this Privacy Policy. This policy should be read together with the Terms and Conditions, which govern the broader use of the richyph platform.

02 Data We Collect

richyph collects personal data from players through the account registration process, ongoing platform use, and identity verification (KYC). The categories of data collected include:

KYC documents — such as a valid Philippine government-issued ID and proof of address — are collected to verify your identity before withdrawals are processed and to comply with applicable financial integrity requirements.

03 How We Use Your Data

richyph uses personal data only for purposes that are necessary to operate the platform and serve players appropriately. The primary purposes include:

• Account management: Creating and maintaining your richyph account, processing login and OTP verification, and keeping your account details accurate.
• Transaction processing: Handling PHP deposits and withdrawals through supported Philippine payment channels including e-wallets and online banking.
• Identity verification: Completing KYC checks to confirm your identity and eligibility to use the platform in accordance with applicable rules.
• Platform security: Detecting and preventing fraud, money laundering, multiple account abuse, and other prohibited activities described in the Terms and Conditions.
• Responsible gaming: Monitoring account activity to support responsible gaming tools such as deposit limits and self-exclusion, and to identify patterns that may indicate problematic gaming behaviour.
• Customer support: Responding to enquiries, resolving account issues, and handling complaints.
• Platform improvement: Analysing aggregate usage patterns to improve platform performance, game availability, and the overall player experience.
• Legal compliance: Retaining records as required by applicable financial, gaming, and data protection laws.

04 Sharing of Data

richyph does not sell your personal data. Data may be shared with third parties only in the following limited circumstances:

• Payment processors: Philippine e-wallet providers (such as GCash and Maya) and banking partners receive transaction details necessary to process your deposits and withdrawals. richyph does not store full payment credentials — processing is handled by the respective payment platforms.
• KYC and identity verification providers: Third-party services may be used to assist with verifying your identity documents. These providers are bound by confidentiality obligations.
• Technology and platform providers: Service providers who support the technical operation of richyph — including hosting, security monitoring, and analytics — may process data as part of their services. They operate under data processing agreements with richyph.
• Legal and regulatory requirements: richyph may disclose personal data where required by law, court order, or a request from a competent authority. This includes disclosures necessary to investigate fraud or financial crime.

Third parties who handle data on richyph's behalf are required to treat your information confidentially and to use it only for the specific purpose for which it was shared.

05 Data Retention

richyph retains personal data for as long as your account remains active and for a defined period thereafter, in line with legal, financial, and operational requirements. Financial transaction records and KYC documents are typically retained for a minimum period in compliance with applicable financial record-keeping rules.

If you request the closure of your account, richyph will cease active processing of your data for platform purposes. However, certain records may be retained for the legally required period even after account closure — for example, transaction histories and identity verification records may need to be kept for compliance and audit purposes.

When data is no longer required and there is no legal basis for continued retention, it is securely deleted or anonymised.

06 Security Measures

richyph implements technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. These include:

• SSL (Secure Socket Layer) encryption on all connections between your device and the richyph platform.
• OTP (One-Time Password) verification for sensitive account actions including deposits, withdrawals, and password changes.
• Access controls limiting data access to authorised richyph personnel who require it for their specific role.
• Encrypted storage for personal and financial data at rest.
• Regular security reviews and monitoring to detect and respond to potential vulnerabilities or threats.

While richyph takes reasonable and appropriate security precautions, no online platform can guarantee absolute security. Players are encouraged to protect their own accounts by using strong passwords, not sharing login credentials, and logging out after each session.

07 Your Rights

As a richyph player, you have the following rights in relation to your personal data. Requests can be submitted to the support team and will be handled within a reasonable timeframe, subject to identity verification:

Right to Access: You can request a copy of the personal data richyph holds about you.

Right to Correction: If any of your data is inaccurate or incomplete, you can request that it be corrected. You can update many details directly in your account settings.

Right to Deletion: You may request the deletion of your personal data. Note that deletion may not be possible where richyph has a legal obligation to retain certain records.

Right to Object: You can object to the processing of your data for specific purposes, such as marketing communications.

To exercise any of these rights, contact the richyph support team at [email protected] with your request and sufficient information to verify your identity.

08 Cookies and Tracking

richyph uses cookies and similar technologies on the website and app to support platform functionality and improve the player experience. Cookies are small data files stored on your device when you visit richyph.

The types of cookies used by richyph include:

• Essential cookies: Required for the platform to function — these handle login sessions, security tokens, and account authentication. They cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, how long sessions last, and where issues may occur. This data is aggregated and does not identify individual players.
• Preference cookies: Store your platform settings such as language and display preferences so you do not have to re-enter them each session.

You can manage cookie settings through your browser. Note that disabling essential cookies will affect your ability to log in and use the platform normally.

09 Minors

richyph is strictly for players aged 21 and above. The platform does not knowingly collect personal data from anyone under the age of 21. If richyph becomes aware that an account has been created by or for a minor, that account will be suspended immediately and any associated data will be reviewed and handled in accordance with applicable rules.

Parents and guardians who believe a minor has created a richyph account should contact support immediately at [email protected] so the matter can be investigated and resolved promptly.

10 Policy Updates

richyph may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. The revised policy will be published on this page with an updated effective date.

Where changes are material, richyph will provide reasonable notice through the platform or by email to your registered address. Your continued use of richyph after a policy update constitutes acceptance of the revised Privacy Policy.

If you have concerns about how a change affects your data, contact the support team at [email protected] before continuing to use the platform.